If there were a hundred stars, I would give it a hundred-star rating. I would stay in this hostel over a 5 star hotel, or any of those big name hotels. Anything. This was the best experience ever. I was in San Francisco for two days, and this hostel alone made my trip. It was my favorite part of all of San Francisco. Nicest people around, most outgoing, upbeat, and helpful staff. Not a single complaint.