I’ve stayed in several hostels, and this one stays in line with the tradition of hostels- friendly staff and guests that are quick to be friendly and helpful. You can ask the staff questions about the area or SF in general and they are more than willing to help you. In the rooms there’s a locker where you can keep your belongings, so bring a lock if you’re so inclined. I would definitely recommend this hostel to friends and would stay there again.